MetroWest
Our MetroWest store on Raleigh St holds a 4.9-star average across 977 Google reviews - the largest review count of the three, built up over years of screen, battery, and charging repairs for west Orlando.
URPhone Store Reviews
4.9 Stars Across 3 Locations
Cell phone repair customers across Orlando choose URPhone Store, which holds a 4.9-star average on Google across more than 1,800 reviews at our three locations.
Those reviews come from real repairs at three separate storefronts - MetroWest, SODO, and International Drive - and each store carries its own rating on its own Google listing. Below is how that rating breaks down by location, the themes customers raise most often, and how to leave your own review after a repair.
Ratings by Location
Ratings by Location
Across all three locations, URPhone Store holds a 4.9-star average on Google, earned from more than 1,800 customer reviews. Each store earns that rating on its own listing, from its own customers, rather than a single company-wide number, so the count next to each store below is that location's own track record.
International Drive
Our International Drive store holds a 5.0-star average across 545 Google reviews, from locals and visitors who need a fast fix near the Convention Center.
SODO
Our SODO store on E Michigan St holds a 4.9-star average across 347 Google reviews from customers just south of downtown Orlando.
Common Themes
What Customers Consistently Tell Us
Rather than cherry-pick quotes, we track the themes that come up again and again across our Google reviews at all three stores. These are the points customers raise most.
The turnaround is fast
Screen and battery repairs are commonly finished the same day, often while you wait, when parts are in stock, so reviewers point out they skipped the shipping wait of a mail-in service and left with a working phone.
The quote is honest
Customers note that the quote they are given up front is the price they pay, with no surprise add-ons once the repair is done.
Staff explain the fix
The technician shows or explains what actually failed - a cracked digitizer, a swollen battery, a dead charging port - in plain terms, which makes the decision to repair an easy one.
The work holds up
Repairs last and the warranty backs them up. Every repair carries a 1-year warranty on parts and labor (does not cover new accidental or liquid damage after the repair), and it covers the repair we performed rather than the whole device or unrelated faults.
Share Your Experience
How to Leave a Review
If we have repaired your phone, a review helps the next person choose with confidence. Please leave it for the specific store that did the work, so the feedback stays accurate for that location.
Open Maps
Open Google Maps or Google Search on your phone.
Search
Search for "URPhone Store" plus the location that repaired your device - MetroWest, SODO, or International Drive.
Find Listing
Open that store's listing and tap Reviews.
Rate It
Choose a star rating, and if you can, name the repair (for example, "iPhone screen" or "Galaxy battery") and how the visit went.
Post It
Post the review. It appears on that store's listing, where future customers will read it.
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Not sure which listing is yours? Find your store on our locations page first. Our Orlando Locations
Next Step
Book a Repair
Ready to fix your phone? Book through our contact page, view our repair services, or find the store nearest you to call or visit.
Book a Repair
Book a repair through our contact page and we will confirm the details before you come in.
Repair Services
Our services page lists every repair we handle, from screen and battery to charging port and water damage.
Book Your Orlando Phone Repair Today
URPhone Store keeps Orlando phones working, one repair at a time. Check the per-store ratings above, then book a repair or call your nearest store.